Lediga jobb TIER Mobility Sweden AB i Västerås

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Area Manager (all genders) - Gothenburg

Full-time / Permanent role Purpose of role and your impact at TIER-Dott: Managing day-to-day relationships with cities, officials and other local stakeholders; Driving revenue, establishing local partnerships, and ensuring the commercial success of the business; Leverage local market insights, engaging with stakeholders, and leading initiatives to expand market presence and drive user engagement; Being an integral team member for tender responses, by co... Visa mer
Full-time / Permanent role
Purpose of role and your impact at TIER-Dott:
Managing day-to-day relationships with cities, officials and other local stakeholders;
Driving revenue, establishing local partnerships, and ensuring the commercial success of the business;
Leverage local market insights, engaging with stakeholders, and leading initiatives to expand market presence and drive user engagement;
Being an integral team member for tender responses, by contributing to build the narrative / strategy and understand the cities requirements.

Responsibilities:
Work closely with the Nordics Regional Manager to set and deliver the strategy for success and associated targets for your designated markets;
Identify opportunities to optimise pricing, promotions, and customer acquisition channels;
Build relationships with local businesses, communities, and key stakeholders to establish strategic partnerships;
Engage with city officials and local authorities to ensure compliance with local regulations and contract requirements;
Identify and assess opportunities for expanding the company’s services within an existing market;
Monitor competitive activities and adjust commercial strategies accordingly;
Collaborate with marketing teams to design and implement campaigns that drive user acquisition and engagement for your area.

You'll fit great with these skills and qualifications:
Demonstrated 3+ years’ industry and / or relevant work experience in contract management and/or business development experience;
Demonstrated Project Management experience and the ability to work cross functionally, coordinating internal and external stakeholders;
Effective communications skills, fluency in English and Swedish. Additional Nordics languages would be taken as a plus;
Experience working within a Transport, Local Authority environment or Mobility Operations highly desired;
Proven track record and strong business acumen in building and running operations and establishing partnerships;
Organised and structured mentality; comfortable working in a fast-paced and demanding environments;
Excellent presentation and organisational skills. Visa mindre

Operations Coordinator (m/f/d) Stockholm

THE ROLE AND YOUR IMPACT AT TIER Coordinate and assign tasks to a team of (Lead) Operations & Maintenance and Repair Associates in your city. Support the Operations Manager to engage with and handle day to day business with our network of external logistics providers. Monitor and maintain the health of TIER’s fleet of eVehicles to optimise the consumer experience. Supervise Associates on shift and be the point of contact for any issues or support they requ... Visa mer
THE ROLE AND YOUR IMPACT AT TIER
Coordinate and assign tasks to a team of (Lead) Operations & Maintenance and Repair Associates in your city.
Support the Operations Manager to engage with and handle day to day business with our network of external logistics providers.
Monitor and maintain the health of TIER’s fleet of eVehicles to optimise the consumer experience.
Supervise Associates on shift and be the point of contact for any issues or support they require during a shift.
Train new Associates, ensuring they are able to use our apps, follow our working procedures, processes, and get the most out of their job.
Provide general administrative support to the team and occasional customer care duties, including, but not limited to: addressing requests from cities about the eVehicle fleet, occasional support with invoices, communication with external vendors, and other administrative tasks ).
Problem-solve on a day-to-day basis and support the Operations team in your city to improve operational processes and ensure operational diligence.



YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS
Good experience and comfort working on the computer, smartphone and using apps in general. G-suite experience and knowledge preferred.
Flexibility to support and directly address tasks inside and outside of the warehouse, collect, redistribute, and swap the batteries of our vehicles, check and document any damage or repairs needed).
English and local language skills are mandatory .
Ability to work conscientiously and with a focus on safety.
Flexibility to work on a shift schedule.
Prior experience in delivery, warehousing, logistics, repair, or back office roles is valuable (including internships).
Knowledge of performing administrative tasks is valuable.
Prior experience in maintenance and repair is valuable.
A valid driver’s licence (type B). Visa mindre

Regional Operations Manager Sweden & Denmark

Ansök    Okt 20    TIER Mobility Sweden AB    Manager
THE ROLE AND YOUR IMPACT AT TIER Lead, manage, and train the Operations Managers and Coordinators in the region, aiming to ensure they have the tools and capabilities to perform their job duties as best as possible To the best of their ability, manage the overall operation in the region, and make decisions that will lead to a stable and profitable business in their market(s) Manage relationship with external partners to deliver the best possible service of... Visa mer
THE ROLE AND YOUR IMPACT AT TIER
Lead, manage, and train the Operations Managers and Coordinators in the region, aiming to ensure they have the tools and capabilities to perform their job duties as best as possible
To the best of their ability, manage the overall operation in the region, and make decisions that will lead to a stable and profitable business in their market(s)
Manage relationship with external partners to deliver the best possible service offering and a cost-effective business
Take ownership of third party partner management and effectiveness of their performance
Take ownership of all in and out-of-warehouse KPIs, consistently working towards meeting company targets
Ensure processes are implemented and followed appropriately by all relevant actors in their region
Oversee and consistently seek to optimise all dimensions of in and out-of-warehouse operational performance
Utilise and implement guidance from relevant stakeholders, including but not limited to Business Operations Managers and relevant HQ teams
Responsibilities in Sweden and Denmark, encompassing several markets. The precise distribution of responsibilities will correspond to the the evolution of the business and market presence

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS
Master’s Degree in Engineering or Business or equivalent
5+ years’ experience in operations management, consulting, manufacturing, engineering, or in a startup/entrepreneurial role
Prior experience in the mobility, transport, or logistics industry (e.g. Uber, Deliveroo) is preferred
Strong people management and performance management skills
Analytical & data-driven; knowledge of data tools & visualisers (e.g. Excel/Google Sheets, Looker, Tableau, Kepler, )
Previous project management experience is a plus
Organised and structured mentality, comfortable working in a fast-paced and demanding environments
Conflict management competencies
Excellent communication skills in English (oral and written)
Availability to travel

THIS MAY INSPIRE YOU
Join us at the forefront of one of the most exciting and rapidly moving industries
We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward
Being part of the team means you’re part of its success. Our VSP program gives you an opportunity to have a share in the company – nothing like invested interest!
For Head Office roles - We support your growth with an annual development budget
Surf your city with free rides on our e-scooters and e-bikes
Diversity and inclusivity is super important to us, so enjoy initiatives & programs such as #WomenofTIER & #Queer@TIER
Benefit from flexible hours and our remote work options
Profit from competitive compensation combined with perks like memberships with Nilo Health and Blinkist
Be part of one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, and Coup) and high-performers (Ex BCG, Uber, JPMorgan, Delivery Hero, and more)

*Depending on the role and location your benefits may differ. Visa mindre